DESCRIPTION

Please apply direcly to True Religion for this role.

THE PURPOSE:

To create invoices, credits and debits, collect on outstanding invoices and chargebacks for Major Department Store Accounts, Specialty stores and International businesses.

THE ROLE:

• Manage collections for a group of customer accounts
• Research chargeback claims for validity
• Dispute unjustified claims as necessary
• Process credit memos and debit memos as needed
• Log into and manage various vendor portals, and or contact customers via phone or e-mail to ensure invoices are posted to trial balances, prompt payment of invoices, and submission of disputes for chargebacks claims
• Work with Customer Service, Sales, Shipping and IT to troubleshoot operationally triggered chargebacks
• Interpreting wholesale customer routing guides and shipping instructions in order to research and avoid chargebacks, and relay this information to appropriate departments
• Prepare weekly aging report in Excel of outstanding items for assigned accounts with status updates
• Provide updates of outstanding accounts and reports to management as needed

YOU ARE

• Team player
• Task & solution oriented
• Effective communicator
• Able to build both internal and external relationships
• Known for your attention to detail

REQUIRED MINIMUM EXPERIENCE

• 2 years’ experience within a wholesale environment managing Major Department Store accounts, chargebacks and returns
• Excel proficient

PREFERRED EXPERIENCE

• Experience with Full Circle
• Experience or knowledge of General Ledger very helpful but not required
• SCALE experience
• Accounting Degree